Terms of Service

1. General Provisions

1.1. Tycoon.live

Welcome to Tycoon.live (“Tycoon.live”, the “Service”, the “Game” or the “Platform”), a strategic economic game using a real-world map and data originating from real-world objects, services, transportation systems, infrastructure and other data sources.

Tycoon.live may be available through a mobile application, web browser and other supported platforms (the “Applications”).

These Terms of Service (the “Terms”) set out the rules governing the use of Tycoon.live, including rules concerning user accounts, virtual assets, virtual currency, purchases, trading, social features and other elements of the Service.

1.2. Service Provider

Tycoon.live is operated by:
Mobimetry Sp. z o.o.
Pl. Tadeusza Kościuszki 5/1A
50-029 Wrocław
Poland
REGON: 545676014
NIP/VAT ID: 8971978439
E-mail: info@mobimetry.com
Website: https://mobimetry.com/

hereinafter referred to as “Tycoon”, “we”, “us” or the “Company”.

1.3. Acceptance of the Terms

By using Tycoon.live, creating an Account, downloading the Application, making a purchase or using any feature of the Service, the User confirms that they have read and accepted these Terms to the extent permitted by applicable law.

If the User does not accept these Terms, they should not use the Service.

1.4. Changes to the Terms

We may periodically amend these Terms, in particular in connection with:

• the development of Tycoon.live;
• the introduction of new features;
• technological changes;
• changes in applicable laws;
• security changes;
• changes to payment methods or the in-game economy.

We will inform Users of material changes in an appropriate manner.

If the changes require the User’s consent under applicable law, continued use of the Service will be subject to obtaining such consent.

1.5. Violation of the Terms

In the event of a violation of these Terms, we may take appropriate measures, including:

• issuing a warning;
• restricting certain features;
• removing improperly obtained assets;
• reversing improperly obtained rewards;
• temporarily suspending the Account;
• permanently terminating the Account.

Such actions will be taken in accordance with applicable law.

2. Privacy and User Data

Use of Tycoon.live may involve the processing of personal data.

Detailed information concerning:

• the scope of data collected;
• purposes of processing;
• legal bases;
• retention periods;
• User rights;
• use of external services;
• device-related data;
• data concerning the use of the Game;

is provided in our Privacy Policy, which constitutes a separate document.

User data is processed in accordance with applicable laws, in particular laws applicable to the protection of personal data.

3. Use of Tycoon.live

3.1. Nature of the Service

Tycoon.live is a strategic economic game in which Users may develop their own business, acquire assets, generate revenue as part of the game mechanics, participate in the market, compete with other Users and use data relating to the real world.

The Game may use data concerning, among other things:

• public transportation;
• vehicles;
• shared bicycles and scooters;
• trains;
• buses;
• trams;
• metro systems;
• airports;
• ports;
• stations and stops;
• stadiums;
• electric vehicle charging stations;
• wind farms;
• energy;
• weather;
• traffic;
• aviation;
• other real-world objects and services.

3.2. Real-World Data Does Not Guarantee Results

Data used in the Game may originate from external providers and systems.

We may not have full control over:

• data availability;
• update frequency;
• data accuracy;
• delays;
• errors;
• changes to data sources;
• API failures.

Therefore, asset parameters and results obtained in the Game may change.

3.3. Use of the Device

Certain features may require:

• a compatible device;
• an Internet connection;
• an appropriate operating system version;
• access to location services or other device functions.

The User is responsible for any data transmission or telecommunications costs charged by their telecommunications provider.

4. User Account

4.1. Creating an Account

Use of certain Tycoon.live features may require the creation of an account (the “Account”).

An Account may be created using supported login methods, including:

• an email address;
• a Google account;
• an Apple account;
• other methods indicated in the Application.

4.2. Accurate Information

The User agrees to provide information that is true, current and complete where required for the use of a particular feature.

Users may not use another person’s information to impersonate that person.

4.3. Account Security

The User is responsible for securing their login credentials and devices.

The User should promptly notify Tycoon if they suspect unauthorized access to their Account.

Accounts may not be sold, rented or shared with other persons unless a particular feature expressly permits this.

4.4. One Account

Unless a specific Game feature provides otherwise, a User may maintain one Account for personal use of Tycoon.live.

Creating multiple Accounts in order to obtain an advantage, bonuses or rewards, or to circumvent restrictions, is prohibited.

5. Fair Play Rules and Prohibited Activities

Tycoon.live is designed as a game based on fair competition.

Users are prohibited from taking actions that alter, disrupt or circumvent the proper operation of the Game.

5.1. Prohibited Activities

The User may not:

1. use unauthorized or modified software;
2. use bots, scripts or automation to play the Game;
3. manipulate scores, rankings or the Game economy;
4. exploit bugs, glitches or vulnerabilities to obtain an advantage;
5. manipulate data transmitted to the server;
6. falsify location where location is used by a particular feature;
7. create multiple Accounts to circumvent restrictions;
8. sell or purchase Accounts;
9. use another person’s Account;
10. obtain unauthorized access to servers;
11. attempt to bypass security measures;
12. interfere with Tycoon APIs or systems without authorization;
13. perform reverse engineering to the extent prohibited by law;
14. perform mass scraping of Game data;
15. use Game data in a manner inconsistent with these Terms;
16. manipulate payments or the purchasing system;
17. commit fraud involving chargebacks;
18. exploit Game economy errors to generate unfair profits;
19. trade Game elements outside official features;
20. interfere with the activities of other Users.

5.2. Anti-Cheat

Tycoon may use technical solutions designed to detect:

• bots;
• unauthorized modifications;
• automation;
• data manipulation;
• cheating;
• unauthorized software;
• payment abuse.

Such activities will be carried out in accordance with applicable law and the principles set out in the Privacy Policy.

6. Safe and Responsible Use of the Service

The User agrees to use Tycoon.live safely and lawfully.

In particular, the User should not use the Game in a manner that:

• creates a danger to themselves or others;
• interferes with road traffic;
• results in unauthorized entry onto private property;
• violates the law;
• may cause property damage;
• interferes with the operation of infrastructure.

If use of a particular feature requires the User to observe their real-world surroundings, the User should exercise particular caution.

Tycoon.live does not replace professional information concerning road traffic, safety, weather, transportation or other real-world services.

7. License to Use the Application and Service

Subject to compliance with these Terms, Tycoon grants the User a limited, non-exclusive, non-transferable and revocable license to use Tycoon.live.

The license is granted solely for the User’s personal use of the Service unless Tycoon expressly authorizes another use.

Without an appropriate legal basis or Tycoon’s consent, the User may not:

• copy the Application;
• modify the Application;
• create derivative works;
• distribute the Application;
• rent the Application;
• make it available to other persons;
• decompile or reverse-engineer it to the extent prohibited by law;
• use Game elements to create a competing product.

All rights not expressly granted to the User remain with Tycoon or the relevant licensors.

8. Content and Intellectual Property Rights

8.1. Tycoon Content

“Content” means all elements made available as part of Tycoon.live, including:

• code;
• software;
• graphics;
• user interface;
• maps;
• models;
• animations;
• sounds;
• music;
• texts;
• logos;
• names;
• Game data;
• digital assets;
• information;
• game mechanics presented in the Application;
• visual and functional elements.

Such Content is protected by applicable laws.

8.2. Tycoon’s Rights

Unless otherwise indicated, Tycoon or its licensors own the rights to Tycoon.live and its elements.

The User does not acquire ownership of the Application or its elements by using the Service or making in-game purchases.

9. User Content

Tycoon.live may allow Users to create or upload content, including:

• business names;
• guild names;
• avatars;
• comments;
• messages;
• reviews;
• graphics;
• other content shared through social features.

“User Content” means content provided by the User through the Service.

The User is responsible for their User Content and represents that they have the rights necessary to use such content.

User Content may not:

• infringe the rights of third parties;
• violate the law;
• contain malicious software;
• contain personal data of other persons without an appropriate legal basis;
• be fraudulent;
• contain threats;
• be abusive or harassing;
• be used for advertising without authorization;
• promote unlawful activities.

The User grants Tycoon a license to the extent necessary to technically store, display and make User Content available as part of the operation of the Service.

10. Virtual Currency, TYCOIN/VC and In-Game Assets

10.1. Virtual Economy

Tycoon.live may contain a virtual economy including, among other things:

• TYCOIN;
• VC;
• virtual money;
• virtual assets;
• vehicles;
• infrastructure;
• upgrades;
• items;
• rewards;
• packages;
• other digital Game elements.

10.2. TYCOIN / VC

TYCOIN/VC is a virtual currency intended for use within Tycoon.live.

It may be:

• purchased with real money;
• earned through gameplay;
• awarded as a reward;
• granted as part of a promotion;
• used to purchase other Game elements.

Unless expressly stated otherwise, TYCOIN/VC:

• is not electronic money;
• is not legal tender or a means of payment;
• is not a deposit;
• is not a financial instrument;
• does not constitute real money;
• cannot be withdrawn to a bank account;
• cannot be exchanged for PLN, EUR or any other currency;
• cannot be used outside Tycoon.live.

10.3. No Ownership of Money

Purchasing TYCOIN/VC gives the User the right to use the relevant digital feature within the Service, and does not grant ownership of monetary funds held by Tycoon.

The TYCOIN/VC balance does not constitute a bank account or monetary funds belonging to the User.

10.4. Virtual Assets

Virtual assets may include, among other things:

• vehicles;
• stations;
• stops;
• airports;
• ports;
• stadiums;
• EV chargers;
• wind farms;
• other objects;
• revenue-generating assets;
• upgrades.

Virtual assets are elements of the Game.

Acquiring an in-game asset does not constitute acquisition of ownership of the corresponding real-world object.

If the Game contains, for example, a real railway station, airport, stadium or wind farm, the virtual asset representing that object does not mean that the User has any rights to the real-world object.

10.5. Changes to Assets

Asset parameters may be changed, in particular due to:

• changes in real-world data;
• changes to data sources;
• Game balancing;
• errors;
• security;
• updates;
• changes to functionality.

11. Payments and In-Game Purchases

11.1. Purchases

Tycoon.live may allow purchases using real money.

Purchases may include:

• TYCOIN/VC;
• currency packages;
• virtual assets;
• upgrades;
• items;
• premium features;
• special packages;
• access to specific features;
• other digital products available in the Game.

11.2. Prices

The price of each product will be displayed before the purchase is made.

Prices may be expressed in:

• PLN;
• EUR;
• USD;
• or another currency supported by the payment provider.

The price and settlement method may depend on the platform, the User’s country and the payment provider used.

11.3. Payment Providers

Payments may be processed by third parties, including:

• Apple App Store;
• Google Play;
• payment card providers;
• online payment providers;
• other payment service providers.

The terms and conditions of the relevant provider may also apply to payments.

11.4. Purchase Confirmation

Before confirming a transaction, the User should check:

• the product;
• the number of units;
• the price;
• the currency;
• the payment method.

Once a transaction has been successfully completed, the product may be automatically credited to the Account.

11.5. Purchases by Children

Purchases may only be made by persons who have the legal capacity to enter into the relevant agreements or with the consent of a parent or legal guardian, in accordance with applicable law.

Parents or guardians should use the settings available on the device and platform to control purchases made by minors.

11.6. Refunds

Refunds are subject to applicable law and the rules of the platform through which the purchase was made.

For consumers in the European Economic Area, consumer protection and digital content laws apply.

Where the law provides for the loss of the right of withdrawal after digital content or a digital service has begun to be supplied, the relevant consent and information will be provided to the User before the purchase.

Nothing in these Terms excludes consumer rights that cannot be excluded under applicable law.

11.7. Unauthorized Payments

The User should promptly report any unauthorized transaction.

In the event of suspected fraud, Tycoon may take measures intended to secure the Account and payment system.

11.8. Chargebacks

Unjustified reversal of a payment after receiving the purchased product, manipulation of the payment system or use of unauthorized payment methods may result in restrictions being placed on the Account and reversal of improperly obtained products, subject to applicable law.

11.9. Price Promotions

Tycoon may offer:

• promotions;
• bonuses;
• packages;
• discounts;
• limited-time offers;
• new User bonuses;
• activity-based bonuses.

Each promotion may be subject to additional terms.

12. Trading and Exchange Between Users

Tycoon.live may provide features allowing Users to exchange certain Game elements.

12.1. Official Exchange System

If Tycoon provides an Exchange/Trade feature, Users may conduct exchanges only through the official Game system.

12.2. Prohibition of Trading Outside the Game

Unless expressly permitted otherwise by Tycoon, the following are prohibited:

• selling assets for real money;
• purchasing assets for real money outside the official system;
• selling Accounts;
• selling TYCOIN/VC;
• offering assets on external platforms;
• using intermediaries;
• conducting transactions outside the Tycoon system.

12.3. No Rights to Real-World Assets

The exchange of a virtual asset does not constitute the transfer of ownership of the corresponding real-world object.

12.4. Irreversible Transactions

If a particular feature indicates that an exchange is final, the User should verify its details before confirming the transaction.

Tycoon may cancel or reverse a transaction if it was made as a result of:

• a system error;
• fraud;
• exploitation of an exploit;
• unauthorized interference;
• a violation of these Terms.

13. Guilds, Rankings, Achievements and Social Features

Tycoon.live may offer social features, including:

• friends;
• guilds;
• rankings;
• achievements;
• competitions;
• events;
• chats;
• shared goals.

13.1. Guilds

Guilds are elements of the Game and may have their own:

• names;
• profiles;
• rankings;
• members;
• levels;
• achievements;
• resources or other elements determined by Tycoon.

13.2. User Conduct

The User may not:

• harass other persons;
• threaten others;
• publish other persons’ personal data;
• impersonate others;
• use social features for fraud;
• publish unlawful content.

13.3. Rankings

Rankings may be calculated based on Game data.

Tycoon does not guarantee that a User’s position in a ranking will remain unchanged.

If cheating is detected, we may remove unfairly obtained results.

14. Real-World Data and External Sources

14.1. Nature of the Data

Tycoon.live may use data provided by external systems and sources, including:

• transportation APIs;
• GTFS data;
• GTFS-RT;
• GBFS;
• weather data;
• aviation data;
• traffic data;
• energy data;
• geographic data;
• OpenStreetMap;
• other data sources.

14.2. No Guarantee of Accuracy

Data may be:

• incomplete;
• delayed;
• inaccurate;
• unavailable;
• changed by the provider.

Not every change occurring in the real world must be immediately reflected in the Game.

14.3. Changes to Data Sources

Tycoon may change, remove or replace a data source if necessary for technical, legal or business reasons.

15. Contests, Promotions and Events

Tycoon may organize:

• contests;
• tournaments;
• events;
• promotions;
• lotteries, where permitted by law;
• special campaigns;
• reward programs.

Each event may have additional rules.

If the rules of an event conflict with these Terms, the specific event rules will prevail with respect to that event, to the extent permitted by law.

Promotions may be limited by time, territory or number of participants.

16. Beta and Early Access Program

Tycoon may make pre-release versions of the Game available.

“Beta” means a version of the Game made available for the purpose of testing features before its official release.

16.1. Nature of Beta

The Beta version may:

• contain bugs;
• be unstable;
• result in data loss;
• differ from the final version;
• contain features that will not be included in the full release.

16.2. Confidentiality

If Tycoon expressly designates information concerning a closed Beta as confidential, the User may not disclose such information to third parties without Tycoon’s consent.

This applies in particular to:

• non-public features;
• materials;
• documentation;
• access codes;
• technical information;
• non-public statistics.

16.3. Feedback

The User may provide feedback, bug reports and suggestions concerning the Beta.

Tycoon may use such feedback for the development of the Game.

16.4. No Guarantee of Preserving Progress

Progress, assets, TYCOIN/VC, scores and other data obtained during the Beta may be reset before the official launch of the Game.

17. Third-Party Services and Resources

Tycoon.live may use third-party services, including:

• map providers;
• data providers;
• cloud service providers;
• payment providers;
• analytics providers;
• app stores;
• login providers;
• communication providers.

Third-party services may be subject to their own terms and privacy policies.

Tycoon does not guarantee the continuous availability of third-party services.

18. Suspension and Termination of Accounts

18.1. Suspension

Tycoon may temporarily restrict an Account in the event of suspected:

• cheating;
• violation of the Terms;
• unauthorized access;
• payment abuse;
• manipulation of the Game;
• conduct threatening the security of the Service.

18.2. Termination of an Account

An Account may be terminated, in particular, in the event of a serious or repeated violation of these Terms, to the extent permitted by law.

18.3. Voluntary Account Deletion

The User may request deletion of their Account in accordance with the procedure indicated in the Application or Help Center.

18.4. Effects of Account Termination

Following termination of the Account, the User may lose access to:

• progress;
• assets;
• TYCOIN/VC;
• achievements;
• rankings;
• guilds;
• other Game elements.

This does not limit consumer rights that must be preserved under applicable law.

19. Disclaimer of Warranties

To the extent permitted by applicable law, Tycoon.live is provided in its current state of development and availability.

We do not guarantee that:

• the Service will always be available;
• it will operate without interruptions;
• it will be free from errors;
• all data will be accurate;
• all real-world data will be up to date;
• every feature will be available on every device;
• specific features will remain available without changes.

We also do not guarantee any specific economic results within the Game.

20. Limitation of Liability

To the extent permitted by law, Tycoon shall not be liable for damages resulting solely from:

• temporary unavailability of the Service;
• failures of external services;
• errors in data supplied by third parties;
• problems with the User’s Internet connection;
• failure of the User’s device;
• improper use of the Game;
• actions of other Users.

Nothing in this provision excludes or limits liability that cannot be excluded or limited under applicable law, including liability towards consumers to the extent required by mandatory provisions.

21. PRO Features and Real-World Investing

21.1. PRO Features

Tycoon.live may in the future offer features referred to as “PRO” or by a similar name.

PRO features may be subject to separate terms.

21.2. Investment Features

If Tycoon.live enables Users to make real-world investments using real money, such features will not be treated as ordinary virtual Game assets.

They may require:

• separate terms and conditions;
• identity verification (KYC);
• AML procedures;
• additional risk disclosures;
• appropriate consents;
• a separate payment system;
• cooperation with licensed entities;
• compliance with additional legal requirements.

21.3. No Automatic Right to Real Money

Holding TYCOIN/VC, a virtual asset or an economic result in the basic version of the Game does not create a right to withdraw real funds.

If Tycoon introduces a feature enabling the withdrawal or investment of real funds, such feature will be subject to separate terms.

22. Governing Law and Dispute Resolution

22.1. Consumers

If the User is a consumer, these Terms do not deprive the User of rights granted by mandatory provisions of the law of the country in which they have their habitual residence.

22.2. Governing Law

To the extent permitted by applicable law, the relationship between Tycoon and the User shall be governed by the laws of the Republic of Poland, taking into account mandatory consumer protection provisions.

22.3. Amicable Dispute Resolution

In the event of a dispute, we encourage the User to contact Tycoon first in order to seek an amicable resolution.

The User may contact us at:
info@mobimetry.com

Where possible, the description of the matter should include:

• information allowing the Account to be identified;
• a description of the issue;
• the date of the event;
• transaction details, where applicable.

22.4. Consumer Disputes

Consumers retain all rights concerning dispute resolution granted by the laws applicable in their country.

Nothing in these Terms is intended to deprive a consumer of the right to pursue claims before a competent court.

23. General Provisions

23.1. Entire Agreement

These Terms, together with the Privacy Policy and additional terms governing specific features, constitute the entire set of rules governing the use of Tycoon.live.

23.2. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in effect to the extent permitted by law.

23.3. Force Majeure

Tycoon shall not be liable for any delay or failure to perform its obligations to the extent that such delay or failure results from circumstances beyond its reasonable control, including:

• natural disasters;
• infrastructure failures;
• network failures;
• supplier failures;
• actions of public authorities;
• conflicts;
• cyberattacks;
• power outages;
• failures of external systems.

23.4. No Waiver

Failure to immediately enforce any provision of these Terms does not constitute a waiver of the right to enforce that provision in the future.

23.5. Assignment

The User may not transfer their rights under these Terms to another person without Tycoon’s consent, except where such restriction is not permitted by law.

24. Provisions Concerning Consumers in the EEA

24.1. Consumer Rights

If the User resides in the European Economic Area (“EEA”), they have rights arising from applicable consumer protection laws.

These Terms are not intended to limit such rights.

24.2. Digital Content and Digital Services

Tycoon.live may constitute a digital service or contain digital content.

In the event that the digital service or digital content does not conform to the contract, the consumer may have certain rights under applicable law.

24.3. Digital Purchases

When purchasing TYCOIN/VC or other digital elements, the User will receive the information required by applicable law before the purchase.

Where the law requires the User’s express consent to the commencement of performance before the expiry of the withdrawal period or confirmation that the right of withdrawal is lost, the relevant mechanism will be applied before performance begins.

24.4. VAT and Payment Documents

Where required by law, the User may receive an invoice or other document confirming the transaction electronically.

24.5. Right to Complain

The User may submit complaints concerning the operation of the Service, purchases or digital services through the contact channels provided by Tycoon.

Complaints will be handled in accordance with applicable law.

25. Contact

For questions concerning the Terms, Account, purchases, payments or the operation of Tycoon.live, the User may contact us at:

TYCOON.LIVE
Mobimetry Sp. z o.o.
Pl. Tadeusza Kościuszki 5/1A
50-029 Wrocław
Poland
General inquiries:
info@mobimetry.com
Legal inquiries:
info@mobimetry.com
Website:
https://mobimetry.com/

Appendix A Key Rules at a Glance

When using Tycoon.live:

• use one Account unless a specific feature provides otherwise;
• do not use bots or cheats;
• do not manipulate Game data;
• do not exploit Game errors for your own benefit;
• do not sell Accounts;
• do not sell TYCOIN/VC outside official features;
• do not trade virtual assets outside the official system;
• do not attempt to obtain unauthorized access to Tycoon systems;
• respect other Users;
• do not publish other persons’ personal data;
• check the price before making a purchase;
• remember that virtual assets in the Game do not represent ownership of corresponding real-world objects;
• remember that real-world data may be incomplete, delayed or inaccurate;
• use the Game in accordance with the law.

TYCOIN/VC and virtual assets, unless expressly stated otherwise, are digital elements intended for use within Tycoon.live and do not constitute real money or ownership of real-world objects.