You can delete your Tycoon.live account and the data associated with it at any time. Deletion is permanent and cannot be undone.
1. Delete your account in the app
The fastest way. It works for every account type, including guest accounts, and takes effect immediately.
- Open Tycoon.live and go to Settings.
- In the Account section tap Delete account.
- Read the warning, type DELETE to confirm and tap Delete my account forever.
You are signed out on all devices and the account is removed right away. If you lead a guild that has other members, leadership passes to its longest-standing member; a guild with no other members is removed together with your account.
2. Request deletion by e-mail
If you can no longer access the app, send a request from the e-mail address linked to your account:
To: info@mobimetry.com
Subject: Account deletion — Tycoon.live
Include: your in-game name and the login method you used (e-mail, Google or Apple)
We may ask you for additional information to verify that the account is yours. Requests are processed without undue delay and within the time limits required by applicable data-protection law.
Guest accounts that were never linked to an e-mail, Google or Apple login cannot be identified by e-mail — please delete them from within the app.
3. What is deleted
Deleting your account permanently removes:
- your profile, login credentials and in-game name;
- all vehicles, infrastructure and other virtual assets;
- in-game currency balances (TC and diamonds), including purchased ones;
- binder collection, achievements, progress, rankings and statistics;
- guild membership, market listings, friends, messages and other social data;
- device identifiers, push tokens and app session data linked to the account.
Virtual currency and items have no monetary value and are not refunded on deletion (see the Terms of Service, sections 10 and 18.4).
4. What may be kept, and for how long
After deletion we may retain limited information only where required by law or necessary to protect our rights — for example records of purchases that we must keep for accounting and tax purposes, or information needed to prevent fraud and to establish, pursue or defend legal claims. Such data is kept for the period required for that purpose and then deleted. See the Privacy Policy, sections 10 and 14.
5. Contact
Mobimetry Sp. z o.o.
Pl. Tadeusza Kościuszki 5/1A
50-029 Wrocław
Poland
E-mail: info@mobimetry.com